Support

Yes. Both are AI and don’t hide it: they say so in the first message and again if you ask. Everyone they introduce is a real, selfie-verified member. Abla never makes anyone up; if she says someone asked about you, someone did.

Talking with your abla or abi, meeting people and all safety features are free. Free members get up to 3 new proposals a day and find out who asked about them after 24 hours. With Plus or Gold you find out right away, get up to 6 proposals a day and can change the app icon. Gold’s extras and the prices are shown before you buy. The price is the same for everyone.

Nobody can message you directly; you only meet people who asked for you and whom you said yes to. Everyone goes through selfie verification. Disrespectful members aren’t shown to people looking for something serious. If someone bothers you, just tell abla. We don’t sell your data for advertising.

All of Türkiye. Proposals come from near you first, and abla mentions the neighbourhood when she describes someone.

Dengi is for people 18 and over. Dating, a serious relationship or marriage: you say what you’re looking for, and abla brings you people looking for the same.

Dove was renewed and is now Dengi. Your account, chats and subscription are unchanged; just update the app.

In the app: Delete account at the bottom of Settings. If you can’t open the app, use the e-mail route on the account deletion page.

First they chat with you and get to know you. When a real person who suits you comes along, they tell you about them with a card in the chat; tap the card to see the profile. You decide by writing back, there are no buttons. Say "yes" or "ask them" and they ask the other side. If you both say yes, a separate chat with that person opens in Chats.

After you finish the getting-to-know-you chat and the selfie verification. She tells you when there is a real person who suits you; if there isn’t, she doesn’t make one up and writes to you first when someone new joins.

No. Your abla or abi asks you first; no chat opens until you say yes. In an introduction chat phone numbers, usernames, links and addresses can’t be shared either. You get to know each other here first.

The blue tick shows you are the person in your photos. Only members with a blue tick are introduced, so everyone is real. The selfie takes a minute: you’re asked in the chat and the camera opens when you agree. You can also start it in Settings → Verification → Blue tick. Your selfie is never shown to anyone; only a Dengi moderator sees the frames and they are deleted within 30 days.

In the Profile tab. You can add photos, reorder them and delete them (up to 6). You can also correct your name, neighbourhood, job and what you’re looking for there. It also shows your card as others see it. Telling your abla or abi works too.

In the Preferences tab you choose the age range, distance and what you look for in someone. Deal-breakers are strict: say "no smokers" and you won’t be introduced to a smoker, and it works both ways. You add your faith only if you want to and give consent; nobody else sees it. Saying all this in the chat works too.

Write to your abla or abi right away and tell them what happened. They listen and, if you want, close the conversation. The person from a closed conversation can’t write to you again and is never introduced to you again. They are never told your name or what you wrote. To tell our team, choose "Safety" in Write to us. In an emergency, call 112.

Tap the message and leave a “didn’t like it” reaction. Abla won’t say it that way to you again.

It knows what you told it; the important parts are in Profile and Preferences. Your phone number, e-mail, surname, exact location and faith are never sent to the AI. You can correct or delete any detail in Profile or Preferences. For a copy of your data use Settings → Account and sign-in → Download my data. To delete everything, delete your account.

Settings → Membership → Manage or cancel subscription takes you to the cancellation page in Google Play or the App Store. You don’t need to give anyone a reason. After cancelling, your membership stays active until the end of the period. Deleting your account does not cancel the subscription.

When your abla or abi writes to you, when someone you were introduced to sends a message or when something real happens (a new proposal, an answer). We don’t send notifications while you’re using the app. Choose which ones you get in Settings → Notifications.

Use Settings → Account and sign-in → Download my data for a copy of your data. For other requests write to us with the “Personal data” topic; we answer within 30 days. Details are in the KVKK Privacy Notice.

In the app, pick a topic in Settings → Support → Help → Write to us and send your message; we read every one. If you can’t get into the app, e-mail dengi@neuros.com.tr. We answer personal data requests within 30 days at the latest.